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Palo Alto Networks

Palo Alto Premium Support - Extended Service - 3 Year - Service

24 x 7 x Next Business Day - Service Depot - Exchange - Parts

SKU
PAN-SVC-PREMUSG-1420-3YR
Category
Services

$0.01

Back ordered

Back ordered — ships when restocked.

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Genuine Palo Alto Networks through authorized distribution — TAA country-of-origin verified and NDAA §889 screened before checkout.

SKU
PAN-SVC-PREMUSG-1420-3YR
Category
Services

Overview

Palo Alto Networks Premium Support offering enhances your in-house resources with technical experts available to support your Palo Alto Networks security infrastructure. This support level also gives you access to Security Assurance to assist when security incidents occur and you need to augment your staff with security experts.

Premium Support is ideal for organizations that want an integrated approach to protecting their critical assets while optimizing operational efficiency. Premium Support will address their support needs with 24/7, year-round assistance as well as keep up to date with the latest upgrades and updates.

Highlights

  • Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
  • Features email support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
  • Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues
  • Parts service characteristics outline features designed to support usability and help maintain efficient operation during the service period
  • Next Business Day - Advance Parts Replacement service response time for convenient and efficient handling of service needs
  • 3 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period

Specifications

Product TypeService
Manufacturer Part NumberPAN-SVC-PREMUSG-1420-3YR
Product SupportedPalo Alto Networks PA-1420
Provided SupportEmail Support, New Releases Update, Parts Replacement, Phone Support, Web Knowledge Base Access, Web Support
Service Description24x7xNext Business Day
Service Duration3 Year
Service NamePremium Support - Extended Service
Service LocationService Depot
ManufacturerPalo Alto Networks
Brand NamePalo Alto
Service Main TypeExchange
Service CharacteristicParts
Service Response TimeNext Business Day - Advance Parts Replacement

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