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Palo Alto Networks

Palo Alto Premium Support - 1 Year - Service

9 x 5 x Next Business Day - Service Depot - Exchange - Parts - Electronic and Physical

SKU
PAN-SVC-PREM-VM-300-ENT
Category
Services

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Genuine Palo Alto Networks through authorized distribution — TAA country-of-origin verified and NDAA §889 screened before checkout.

SKU
PAN-SVC-PREM-VM-300-ENT
Category
Services

Overview

Palo Alto Networks ® understands that maintaining your security infrastructure is a mission critical task. Our customer support and maintenance programs are designed to ensure that traffic flows smoothly and securely across your network. When problems arise, our dedicated support services team will quickly and proficiently resolve any deployment questions or challenges that may arise.

As an industry leader, our comprehensive set of support services underscores our commitment to the ongoing success of your Palo Alto Networks deployment. With business critical customer support options, 24x7 availability, and a global network of support centers and parts replacement depots, organizations of all sizes and complexity around the world rely on Palo Alto Networks Customer Support for prompt and dependable service.

Highlights

  • Supports the long?term use of your equipment by helping maintain reliability and assisting in preserving the value of your investment
  • Features parts replacement service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
  • Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues
  • Electronic and Physical identifies the service sub type to support reliable operation and help maintain consistent performance
  • Parts service characteristics outline features designed to support usability and help maintain efficient operation during the service period
  • 1 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period

Specifications

Product TypeService
Manufacturer Part NumberPAN-SVC-PREM-VM-300-ENT
Product SupportedPalo Alto VM300ENT
Provided SupportParts Replacement, Replacement, Technical Account Manager, Phone Support
Service Description9x5xNext Business Day
Service Duration1 Year
Service NamePremium Support
Service LocationService Depot
ManufacturerPalo Alto Networks
Brand NamePalo Alto
Service Main TypeExchange
Service Sub TypeElectronic and Physical
Service CharacteristicParts

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