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Palo Alto Networks

Palo Alto Premium Support - 5 Year - Service

9 x 5 x Next Business Day - Service Depot - Exchange - Parts - Electronic and Physical

SKU
PAN-SVC-PREM-VM-100-5YR
Category
Services

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Genuine Palo Alto Networks through authorized distribution — TAA country-of-origin verified and NDAA §889 screened before checkout.

SKU
PAN-SVC-PREM-VM-100-5YR
Category
Services

Overview

Palo Alto Networks ® understands that maintaining your security infrastructure is a mission critical task. Our customer support and maintenance programs are designed to ensure that traffic flows smoothly and securely across your network. When problems arise, our dedicated support services team will quickly and proficiently resolve any deployment questions or challenges that may arise.

As an industry leader, our comprehensive set of support services underscores our commitment to the ongoing success of your Palo Alto Networks deployment. With business critical customer support options, 24x7 availability, and a global network of support centers and parts replacement depots, organizations of all sizes and complexity around the world rely on Palo Alto Networks Customer Support for prompt and dependable service.

Highlights

  • Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
  • Features parts replacement service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
  • Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues
  • Electronic and Physical represents the service sub type included to keep service convenient and ensure it remains simple to use
  • Parts service characteristics describe features intended to support reliable operation within the scope of the service provided
  • 5 Year service duration indicates the period during which service is provided, helping maintain timely access to support during that interval

Specifications

Product TypeService
Manufacturer Part NumberPAN-SVC-PREM-VM-100-5YR
Product SupportedPalo Alto VM-100
Provided SupportParts Replacement, Replacement, Technical Account Manager, Phone Support
Service Description9x5xNext Business Day
Service Duration5 Year
Service NamePremium Support
Service LocationService Depot
ManufacturerPalo Alto Networks
Brand NamePalo Alto
Service Main TypeExchange
Service Sub TypeElectronic and Physical
Service CharacteristicParts

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