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Palo Alto Networks

Palo Alto Premium Support - 5 Year - Service

9 x 5 x Next Business Day - Service Depot - Exchange - Parts - Electronic and Physical

SKU
PAN-SVC-PREM-M-500-P-1K-5Y
Category
Services

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Genuine Palo Alto Networks through authorized distribution — TAA country-of-origin verified and NDAA §889 screened before checkout.

SKU
PAN-SVC-PREM-M-500-P-1K-5Y
Category
Services

Overview

Palo Alto Networks ® understands that maintaining your security infrastructure is a mission critical task. Our customer support and maintenance programs are designed to ensure that traffic flows smoothly and securely across your network. When problems arise, our dedicated support services team will quickly and proficiently resolve any deployment questions or challenges that may arise.

As an industry leader, our comprehensive set of support services underscores our commitment to the ongoing success of your Palo Alto Networks deployment. With business critical customer support options, 24x7 availability, and a global network of support centers and parts replacement depots, organizations of all sizes and complexity around the world rely on Palo Alto Networks Customer Support for prompt and dependable service.

Highlights

  • Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
  • Parts Replacement service is included to assist you with resolving issues and address problems through the available support features
  • Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues
  • Electronic and Physical identifies the service sub type to support reliable operation and help maintain consistent performance
  • Parts service characteristics outline features designed to support usability and help maintain efficient operation during the service period
  • 5 Year service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe

Specifications

Product TypeService
Manufacturer Part NumberPAN-SVC-PREM-M-500-P-1K-5Y
Product SupportedPalo Alto Panorama M-500 1K devices
Provided SupportParts Replacement, Replacement, Technical Account Manager, Phone Support
Service Description9x5xNext Business Day
Service Duration5 Year
Service NamePremium Support
Service LocationService Depot
ManufacturerPalo Alto Networks
Brand NamePalo Alto
Service Main TypeExchange
Service Sub TypeElectronic and Physical
Service CharacteristicParts

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