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Palo Alto Networks

Palo Alto Premium Support - Extended Service - 1 Year - Service

24 x 7 x Next Business Day - Service Depot - Exchange - Parts

SKU
PAN-SVC-PREM-M-300-P-25
Category
Services

$13,305.57

Back ordered

Back ordered — ships when restocked.

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Genuine Palo Alto Networks through authorized distribution — TAA country-of-origin verified and NDAA §889 screened before checkout.

SKU
PAN-SVC-PREM-M-300-P-25
Category
Services

Overview

Maintaining your security infrastructure is a mission-critical task. Our Customer Support and Maintenance programs are designed to ensure that traffic flows smoothly and securely across your network. When problems arise, our dedicated Support Services team will quickly and proficiently resolve any questions or challenges.

As an industry leader, our comprehensive set of Support Services underscores our commitment to the ongoing success of your Palo Alto Networks infrastructure. With businesscritical Customer Support options, 24/7 availability, and a global network of support centers and parts-replacement depots, organizations of all sizes and complexities around the world can rely on Palo Alto Networks Customer Support Services for fast and dependable service.

Highlights

  • Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
  • Parts Replacement service is included to assist you with resolving issues and address problems through the available support features
  • Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues
  • Parts service characteristics outline features designed to support usability and help maintain efficient operation during the service period
  • Next Business Day - Part Replacement service response time for convenient and efficient handling of service needs
  • 1 Year service duration indicates the period during which service is provided, helping maintain timely access to support during that interval

Specifications

Product TypeService
Manufacturer Part NumberPAN-SVC-PREM-M-300-P-25
Product SupportedPalo Alto Appliance with 25 devices license or log collector
Provided SupportParts Replacement, Phone Support, Email Support, Web Support, Web Knowledge Base Access, New Releases Update
Service Description24x7xNext Business Day
Service Duration1 Year
Service NamePremium Support - Extended Service
Service LocationService Depot
ManufacturerPalo Alto Networks
Brand NamePalo Alto
Service Main TypeExchange
Service CharacteristicParts
Service Response TimeNext Business Day - Part Replacement

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