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Palo Alto Networks

Palo Alto Platinum Support - Renewal - 3 Year - Service

24 x 7 x 15 Minute - Technical

SKU
PAN-SVC-PLAT-PRA-25-3YR-R
Category
Services

$10,905.65

Back ordered

Back ordered — ships when restocked.

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Genuine Palo Alto Networks through authorized distribution — TAA country-of-origin verified and NDAA §889 screened before checkout.

SKU
PAN-SVC-PLAT-PRA-25-3YR-R
Category
Services

Overview

Optimal support assistance exactly when you need it the most

Platinum Support, our high-end service offering, enhances your in-house resources with technical experts who are available to support your Palo Alto Networks security Deployment. Platinum Support offers the optimal level of service for organizations that want to work directly with Palo Alto Networks to address their support needs, with 24/7, year-round availability featuring best-in-class response times and advanced assistance.

Highlights

  • Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
  • Features new releases update service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
  • 15 Minute - Phone Support service response time helps accommodate service needs within the defined response window
  • 3 Year service duration indicates the period during which service is provided, helping maintain timely access to support during that interval

Specifications

Product TypeService
Manufacturer Part NumberPAN-SVC-PLAT-PRA-25-3YR-R
Product SupportedPalo Alto Panorama Installation Type: Locally installed License Quantity: 25 devices License Pricing: Prepaid
Provided SupportNew Releases Update, Web Knowledge Base Access, Phone Support, Email Support
Service Description24x7x15 Minute
Service Duration3 Year
Service NamePlatinum Support - Renewal
ManufacturerPalo Alto Networks
Brand NamePalo Alto
Service Main TypeTechnical
Service Response Time15 Minute - Phone Support

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