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Palo Alto Networks

Palo Alto Platinum Support - Extended Service - 1 Year - Service

24 x 7 x Next Business Day - Service Depot - Exchange - Parts

SKU
PAN-SVC-PLAT-M-300-P-100
Category
Services

$20,254.15

Back ordered

Back ordered — ships when restocked.

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Genuine Palo Alto Networks through authorized distribution — TAA country-of-origin verified and NDAA §889 screened before checkout.

SKU
PAN-SVC-PLAT-M-300-P-100
Category
Services

Overview

Platinum Support, our high-end service offering, enhances your in-house resources with technical experts who are available to support your Palo Alto Networks security Deployment. Platinum Support offers the optimal level of service for organizations that want to work directly with Palo Alto Networks to address their support needs, with 24/7, year-round availability featuring best-in-class response times and advanced assistance.

Highlights

  • Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
  • Features new releases update service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
  • Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues
  • Parts service characteristics define features intended to support convenient use and assist with routine operational needs
  • Next Business Day - Advance Parts Replacement service response time helps accommodate service needs within the defined response window
  • 1 Year service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe

Specifications

Product TypeService
Manufacturer Part NumberPAN-SVC-PLAT-M-300-P-100
Product SupportedPalo Alto PAN-M-300-P-100
Provided SupportNew Releases Update, Phone Support, Email Support, Web Knowledge Base Access, Parts Replacement
Service Description24x7xNext Business Day
Service Duration1 Year
Service NamePlatinum Support - Extended Service
Service LocationService Depot
ManufacturerPalo Alto Networks
Brand NamePalo Alto
Service Main TypeExchange
Service CharacteristicParts
Service Response TimeNext Business Day - Advance Parts Replacement

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