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Palo Alto Networks

Palo Alto Platinum Support - Extended Service - 5 Year - Service

24 x 7 x Next Business Day - Service Depot - Exchange - Parts

SKU
PAN-SVC-PLAT-5445-5YR
Category
Services

$344,901.03

Back ordered

Back ordered — ships when restocked.

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Genuine Palo Alto Networks through authorized distribution — TAA country-of-origin verified and NDAA §889 screened before checkout.

SKU
PAN-SVC-PLAT-5445-5YR
Category
Services

Overview

Platinum support

Platinum Support offering is a top tier support solution giving you the experts you need exactly when you need it to keep your business safe and secure. Platinum Support provides the fastest response times with a dedicated team of senior engineers to resolve any support issues.

Highlights

  • Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
  • Features parts replacement service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
  • Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues
  • Parts service characteristics describe features intended to support reliable operation within the scope of the service provided
  • Next Business Day - Parts Replacement service response time for convenient and efficient handling of service needs
  • 5 Year service duration indicates the period during which service is provided, helping maintain timely access to support during that interval

Specifications

Product TypeService
Manufacturer Part NumberPAN-SVC-PLAT-5445-5YR
Product SupportedPalo Alto Networks PA-5445
Provided SupportParts Replacement, Phone Support, Email Support, Web Knowledge Base Access, New Releases Update, Security Assurance, On-site Troubleshooting Assistance, Failure Analysis, Planned Event Assistance
Service Description24x7xNext Business Day
Service Duration5 Year
Service NamePlatinum Support - Extended Service
Service LocationService Depot
ManufacturerPalo Alto Networks
Brand NamePalo Alto
Service Main TypeExchange
Service CharacteristicParts
Service Response TimeNext Business Day - Parts Replacement

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