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Palo Alto Networks

Palo Alto Standard Support - Extended Service - 1 Year - Service

Maintenance - Parts & Labor - Electronic and Physical

SKU
PAN-SVC-NFR-3020-R
Category
Services

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Genuine Palo Alto Networks through authorized distribution — TAA country-of-origin verified and NDAA §889 screened before checkout.

SKU
PAN-SVC-NFR-3020-R
Category
Services

Overview

Palo Alto Networks® understands that maintaining your security infrastructure is a mission critical task. Our customer support and maintenance programs are designed to ensure that traffic flows smoothly and securely across your network. When problems arise, our dedicated support services team will quickly and proficiently resolve any deployment questions or challenges that may arise.

As an industry leader, our comprehensive set of support services underscores our commitment to the ongoing success of your Palo Alto Networks deployment. With business critical customer support options, 24x7 availability, and a global network of support centers and parts replacement depots, organizations of all sizes and complexity around the world rely on Palo Alto Networks Customer Support for prompt and dependable service.

Highlights

  • Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
  • Features phone support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
  • Electronic and Physical defines the service sub type intended to keep service access straightforward and support efficient
  • Parts and labor service characteristics detail the work included for completing maintenance tasks efficiently within the defined service scope
  • 1 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period

Specifications

Product TypeService
Manufacturer Part NumberPAN-SVC-NFR-3020-R
Product SupportedPalo Alto PA-3020 Network Appliance: License Pricing: Not for resale
Provided SupportPhone Support, Case Management, Web Knowledge Base Access, New Releases Update, Return and Replacement, Repair, Email Support, Web Support
Service Duration1 Year
Service NameStandard Support - Extended Service
ManufacturerPalo Alto Networks
Brand NamePalo Alto
Service Main TypeMaintenance
Service Sub TypeElectronic and Physical
Service CharacteristicParts & Labor

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