Palo Alto Partner Enabled Premium Support - Extended Service - 1 Year - Service

Highlights

• Supports the long?term use of your equipment by helping maintain reliability and assisting in preserving the value of your investment
• Features parts replacement service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
• Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues
• Parts service characteristics describe features intended to support reliable operation within the scope of the service provided
• Next Business Day - Advance Parts Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
• 1 Year service duration indicates the period during which service is provided, helping maintain timely access to support during that interval