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Palo Alto Networks

Palo Alto Premium Support - Extended Service (Renewal) - 1 Year - Service

24 x 7 x 4 Hour - Service Depot - Exchange - Parts

SKU
PAN-SVC-B4HRUSG-M-600-P-25-R
Category
Services

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Genuine Palo Alto Networks through authorized distribution — TAA country-of-origin verified and NDAA §889 screened before checkout.

SKU
PAN-SVC-B4HRUSG-M-600-P-25-R
Category
Services

Overview

Premium Support is ideal for organizations that want an integrated approach to protecting your critical assets while optimizing operational efficiency. Premium Support will address your support needs with 24/7, year-round assistance as well as keeps up to date with the latest product and feature upgrades.

Highlights

  • Supports the long?term use of your equipment by helping maintain reliability and assisting in preserving the value of your investment
  • Features parts replacement service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
  • Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues
  • Parts service characteristics define features intended to support convenient use and assist with routine operational needs
  • 4 Hour - Parts Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
  • 1 Year service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe

Specifications

Product TypeService
Manufacturer Part NumberPAN-SVC-B4HRUSG-M-600-P-25-R
Product SupportedPalo Alto: Panorama M-600 Covered Configurations : Appliance with 25 Devices License
Provided SupportParts Replacement, Phone Support, Email Support, Web Support, Web Knowledge Base Access, New Releases Update, Online Portal Access, Security Assurance
Service Description24x7x4 Hour
Service Duration1 Year
Service NamePremium Support - Extended Service (Renewal)
Service LocationService Depot
ManufacturerPalo Alto Networks
Brand NamePalo Alto
Service Main TypeExchange
Service CharacteristicParts
Service Response Time4 Hour - Parts Replacement

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