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Palo Alto Networks

Palo Alto Premium Support - 3 Year - Service

24 x 7 x 4 Hour - Exchange - Parts

SKU
PAN-SVC-B4HRUSG-820-3YR
Category
Services

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Genuine Palo Alto Networks through authorized distribution — TAA country-of-origin verified and NDAA §889 screened before checkout.

SKU
PAN-SVC-B4HRUSG-820-3YR
Category
Services

Overview

Premium Support is ideal for organizations that want an integrated approach to protecting your critical assets while optimizing operational efficiency. Premium Support will address your support needs with 24/7, year-round assistance as well as keeps up to date with the latest product and feature upgrades.

Highlights

  • Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
  • Parts Replacement service is included to assist you with resolving issues and address problems through the available support features
  • Parts service characteristics describe features intended to support reliable operation within the scope of the service provided
  • 4 Hour - Parts Replacement service response time helps accommodate service needs within the defined response window
  • 3 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period

Specifications

Product TypeService
Manufacturer Part NumberPAN-SVC-B4HRUSG-820-3YR
Product SupportedPalo Alto PA 820
Provided SupportParts Replacement, Phone Support, Online Portal Access, Security Assurance
Service Description24x7x4 Hour
Service Duration3 Year
Service NamePremium Support
ManufacturerPalo Alto Networks
Brand NamePalo Alto
Service Main TypeExchange
Service CharacteristicParts
Service Response Time4 Hour - Parts Replacement

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