Palo Alto Partner Enabled Premium Support - Extended Service - 1 Year - Service

Highlights

• Helps keep your system maintained through scheduled support, contributing to more predictable management of ongoing equipment needs
• Parts Replacement service is included to assist you with resolving issues and address problems through the available support features
• Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues
• Parts service characteristics outline features designed to support usability and help maintain efficient operation during the service period
• 4 Hour - Advance Parts Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
• 1 Year service duration indicates the period during which service is provided, helping maintain timely access to support during that interval