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Palo Alto Networks

Palo Alto Partner Enabled Premium Support - 1 Year - Service

Technical

SKU
PAN-SVC-B4HRUSG-520
Category
Services

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SKU
PAN-SVC-B4HRUSG-520
Category
Services

Overview

In addition to Standard or Premium Support delivered directly by Palo Alto Networks, you may choose a technical support offering from a Palo Alto Networks Authorized Support Center (ASC). ASC-designated partners provide Level 1 and 2 support with the added value of local language, multivendor, or customized support that complements Palo Alto Networks offerings.

When you choose support from an ASC, Palo Alto Networks will provide the partner with Partner Enabled Premium Support to enable them to better support you. This gives the ASC advanced support, 24/7, yearround coverage, and next-business-day shipment or 4-hour advanced replacement services.

Highlights

  • Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
  • 4 Hour service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
  • 1 Year service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe

Specifications

Product TypeService
Manufacturer Part NumberPAN-SVC-B4HRUSG-520
Product SupportedPalo Alto PA-520
Service Duration1 Year
Service NamePartner Enabled Premium Support
ManufacturerPalo Alto Networks
Brand NamePalo Alto
Service Main TypeTechnical
Service Response Time4 Hour

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Send a bill of materials or part numbers — we confirm stock, TAA country of origin and a below-market total. No payment up front.

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