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Palo Alto Networks

Palo Alto Premium Support - Extended Service - 1 Year - Service

24 x 7 x 4 Hour - Service Depot - Exchange - Parts

SKU
PAN-SVC-4HRUSG-5450
Category
Services

$0.01

Back ordered

Back ordered — ships when restocked.

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Genuine Palo Alto Networks through authorized distribution — TAA country-of-origin verified and NDAA §889 screened before checkout.

SKU
PAN-SVC-4HRUSG-5450
Category
Services

Overview

Palo Alto Networks Premium Support offering enhances your in-house resources with technical experts available to support your Palo Alto Networks security infrastructure. This support level also gives you access to Security Assurance to assist when security incidents occur and you need to augment your staff with security experts.

Premium Support is ideal for organizations that want an integrated approach to protecting their critical assets while optimizing operational efficiency. Premium Support will address their support needs with 24/7, year-round assistance as well as keep up to date with the latest upgrades and updates.

Highlights

  • Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
  • New Releases Update service is included to assist you with resolving issues and address problems through the available support features
  • Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues
  • Parts service characteristics outline features designed to support usability and help maintain efficient operation during the service period
  • 4 Hour - Advance Parts Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
  • 1 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period

Specifications

Product TypeService
Manufacturer Part NumberPAN-SVC-4HRUSG-5450
Product SupportedPalo Alto PAN-PA-5450-AC-SYS, PAN-PA-5450-DC-SYS
Provided SupportNew Releases Update, Phone Support, Web Knowledge Base Access, Parts Replacement, Web Support, Email Support
Service Description24x7x4 Hour
Service Duration1 Year
Service NamePremium Support - Extended Service
Service LocationService Depot
ManufacturerPalo Alto Networks
Brand NamePalo Alto
Service Main TypeExchange
Service CharacteristicParts
Service Response Time4 Hour - Advance Parts Replacement

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