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Palo Alto Networks

Palo Alto Premium Support - Renewal - Service

9 x 5 x Next Business Day - Service Depot - Exchange - Parts - Electronic and Physical

SKU
PAN-SVC-4HRUSG-500-R
Category
Services

$1,581.61

Back ordered

Back ordered — ships when restocked.

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Genuine Palo Alto Networks through authorized distribution — TAA country-of-origin verified and NDAA §889 screened before checkout.

SKU
PAN-SVC-4HRUSG-500-R
Category
Services

Overview

Palo Alto Networks ® understands that maintaining your security infrastructure is a mission critical task. Our customer support and maintenance programs are designed to ensure that traffic flows smoothly and securely across your network. When problems arise, our dedicated support services team will quickly and proficiently resolve any deployment questions or challenges that may arise.

As an industry leader, our comprehensive set of support services underscores our commitment to the ongoing success of your Palo Alto Networks deployment. With business critical customer support options, 24x7 availability, and a global network of support centers and parts replacement depots, organizations of all sizes and complexity around the world rely on Palo Alto Networks Customer Support for prompt and dependable service.

Highlights

  • Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
  • Parts Replacement service is included to assist you with resolving issues and address problems through the available support features
  • Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues
  • Electronic and Physical identifies the service sub type to support reliable operation and help maintain consistent performance
  • Parts service characteristics describe features intended to support reliable operation within the scope of the service provided
  • 4 Hour service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines

Specifications

Product TypeService
Manufacturer Part NumberPAN-SVC-4HRUSG-500-R
Product SupportedPalo Alto PA-500 Appliance
Provided SupportParts Replacement, Replacement, Technical Account Manager, Phone Support
Service Description9x5xNext Business Day
Service NamePremium Support - Renewal
Service LocationService Depot
ManufacturerPalo Alto Networks
Brand NamePalo Alto
Service Main TypeExchange
Service Sub TypeElectronic and Physical
Service CharacteristicParts
Service Response Time4 Hour

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