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Palo Alto Networks

Strata Platinum Support - 1 Year - Service

24 x 7 x 4 Hour - Technical

SKU
PAN-SVC-4HR-PLAT-545-POE
Category
Services

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Genuine Palo Alto Networks through authorized distribution — TAA country-of-origin verified and NDAA §889 screened before checkout.

SKU
PAN-SVC-4HR-PLAT-545-POE
Category
Services

Overview

Platinum Support, our high-end service offering, enhances your in-house resources with technical experts who are available to support your Palo Alto Networks security deployment. Platinum Support offers the optimal level of service for organizations that want to work directly with Palo Alto Networks to address their support needs, with 24/7, yearround availability featuring best-in-class response times and advanced assistance.

Highlights

  • Supports the long?term use of your equipment by helping maintain reliability and assisting in preserving the value of your investment
  • Features phone support service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
  • 4 Hour service response time helps accommodate service needs within the defined response window
  • 1 Year service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe

Specifications

Product TypeService
Manufacturer Part NumberPAN-SVC-4HR-PLAT-545-POE
Product SupportedPalo Alto PA-545-POE
Provided SupportPhone Support
Service Description24x7x4 Hour
Service Duration1 Year
Service NamePlatinum Support
ManufacturerPalo Alto Networks
Brand NameStrata
Service Main TypeTechnical
Service Response Time4 Hour

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