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Palo Alto Networks

Strata Platinum Support - 3 Year - Service

24 x 7 x 4 Hour - Technical

SKU
PAN-SVC-4HR-PLAT-540-3YR
Category
Services

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SKU
PAN-SVC-4HR-PLAT-540-3YR
Category
Services

Overview

Platinum Support, our high-end service offering, enhances your in-house resources with technical experts who are available to support your Palo Alto Networks security deployment. Platinum Support offers the optimal level of service for organizations that want to work directly with Palo Alto Networks to address their support needs, with 24/7, yearround availability featuring best-in-class response times and advanced assistance.

Highlights

  • Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
  • Features phone support service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
  • 4 Hour service response time helps accommodate service needs within the defined response window
  • 3 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period

Specifications

Product TypeService
Manufacturer Part NumberPAN-SVC-4HR-PLAT-540-3YR
Product SupportedPalo Alto PA-540
Provided SupportPhone Support
Service Description24x7x4 Hour
Service Duration3 Year
Service NamePlatinum Support
ManufacturerPalo Alto Networks
Brand NameStrata
Service Main TypeTechnical
Service Response Time4 Hour

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