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Palo Alto Networks

Palo Alto Platinum Support - Extended Service - 5 Year - Service

24 x 7 x 4 Hour - Service Depot - Exchange - Parts

SKU
PAN-SVC-4HR-PLAT-3410-5YR
Category
Services

$57,151.43

Back ordered

Back ordered — ships when restocked.

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Genuine Palo Alto Networks through authorized distribution — TAA country-of-origin verified and NDAA §889 screened before checkout.

SKU
PAN-SVC-4HR-PLAT-3410-5YR
Category
Services

Overview

Optimal support assistance exactly when you need it the most

Platinum Support, our high-end service offering, enhances your in-house resources with technical experts who are available to support your Palo Alto Networks security Deployment. Platinum Support offers the optimal level of service for organizations that want to work directly with Palo Alto Networks to address their support needs, with 24/7, year-round availability featuring best-in-class response times and advanced assistance.

Highlights

  • Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
  • Features new releases update service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
  • Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues
  • Parts service characteristics describe features intended to support reliable operation within the scope of the service provided
  • 4 Hour - Advance Parts Replacement service response time for convenient and efficient handling of service needs
  • 5 Year service duration indicates the period during which service is provided, helping maintain timely access to support during that interval

Specifications

Product TypeService
Manufacturer Part NumberPAN-SVC-4HR-PLAT-3410-5YR
Product SupportedPalo Alto PAN-PA-3410
Provided SupportNew Releases Update, Phone Support, Web Knowledge Base Access, Parts Replacement, Email Support
Service Description24x7x4 Hour
Service Duration5 Year
Service NamePlatinum Support - Extended Service
Service LocationService Depot
ManufacturerPalo Alto Networks
Brand NamePalo Alto
Service Main TypeExchange
Service CharacteristicParts
Service Response Time4 Hour - Advance Parts Replacement

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