Palo Alto Premium Support - Extended Service - 5 Year - Service

Highlights

• Supports the long?term use of your equipment by helping maintain reliability and assisting in preserving the value of your investment
• Features phone support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
• Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues
• Parts service characteristics describe features intended to support reliable operation within the scope of the service provided
• 4 Hour - Advance Parts Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
• 5 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period