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Palo Alto Networks

Palo Alto Premium Support - Renewal - 1 Year - Service

24 x 7 x 4 Hour - Technical

SKU
PAN-SVC-4HR-455-R
Category
Services

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Genuine Palo Alto Networks through authorized distribution — TAA country-of-origin verified and NDAA §889 screened before checkout.

SKU
PAN-SVC-4HR-455-R
Category
Services

Overview

Maintaining your security infrastructure is a mission-critical task. Our Customer Support and Maintenance programs are designed to ensure that traffic flows smoothly and securely across your network. When problems arise, our dedicated Support Services team will quickly and proficiently resolve any questions or challenges.

As an industry leader, our comprehensive set of Support Services underscores our commitment to the ongoing success of your Palo Alto Networks infrastructure. With businesscritical Customer Support options, 24/7 availability, and a global network of support centers and parts-replacement depots, organizations of all sizes and complexities around the world can rely on Palo Alto Networks Customer Support Services for fast and dependable service.

Highlights

  • Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
  • Features phone support service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
  • 4 Hour - RMA service response time helps accommodate service needs within the defined response window
  • 1 Year service duration indicates the period during which service is provided, helping maintain timely access to support during that interval

Specifications

Product TypeService
Manufacturer Part NumberPAN-SVC-4HR-455-R
Product SupportedPalo Alto Network PA-455
Provided SupportPhone Support, Software Update, Security Assurance, Return Material Authorization, Access to Product Specialists, Subscription Services Updates, Access to Online Resources, Case Management, Documentation Support
Service Description24x7x4 Hour
Service Duration1 Year
Service NamePremium Support - Renewal
ManufacturerPalo Alto Networks
Brand NamePalo Alto
Service Main TypeTechnical
Service Response Time4 Hour - RMA

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