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Palo Alto Networks

Palo Alto Platinum Support - 3 Year - Service

24 x 7 x 15 Minute - Technical

SKU
PAN-ENT-PLAT-ESA-B-3YR
Category
Services

$1,353,591.16

Back ordered

Back ordered — ships when restocked.

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Genuine Palo Alto Networks through authorized distribution — TAA country-of-origin verified and NDAA §889 screened before checkout.

SKU
PAN-ENT-PLAT-ESA-B-3YR
Category
Services

Overview

Optimal support assistance exactly when you need it the most

Platinum Support, our high-end service offering, enhances your in-house resources with technical experts who are available to support your Palo Alto Networks security Deployment. Platinum Support offers the optimal level of service for organizations that want to work directly with Palo Alto Networks to address their support needs, with 24/7, year-round availability featuring best-in-class response times and advanced assistance.

Highlights

  • Helps keep your system maintained through scheduled support, contributing to more predictable management of ongoing equipment needs
  • New Releases Update service is included to assist you with resolving issues and address problems through the available support features
  • 15 Minute - Phone Support service response time helps accommodate service needs within the defined response window
  • 3 Year service duration indicates the period during which service is provided, helping maintain timely access to support during that interval

Specifications

Product TypeService
Manufacturer Part NumberPAN-ENT-PLAT-ESA-B-3YR
Product Supported
  • Hardware Pricing: Tier B
  • Licensing Program: Palo Alto Enterprise Support Agreement
Provided SupportNew Releases Update, Web Knowledge Base Access, Phone Support, Email Support
Service Description24x7x15 Minute
Service Duration3 Year
Service NamePlatinum Support
ManufacturerPalo Alto Networks
Brand NamePalo Alto
Service Main TypeTechnical
Service Response Time15 Minute - Phone Support

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