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Netgear

Netgear ProSUPPORT OnCall 24x7 Tech Support - 1 Year - Service

24 x 7 x Next Business Day - Technical - Electronic and Physical

SKU
PMB0311-10000S
Category
Services

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Genuine Netgear through authorized distribution — TAA country-of-origin verified and NDAA §889 screened before checkout.

SKU
PMB0311-10000S
Category
Services

Overview

OnCall 24x7 Tech Support

NETGEAR extends your initial 90-day technical support with the OnCall 24x7 Tech Support package. OnCall 24x7 services are conducted by phone, chat and email, to solve any of your technical challenges. In addition, NETGEAR will proactively send you alerts about any newly released firmware updates to make sure that you are able to plan in advance, download and upgrade at your earliest convenience.

With a OnCall 24x7 Tech Support contract, customers will have a dedicated ProSUPPORT subscriber phone number to call for high priority service, with less than four-hour response or call-back time. Technical support requests enjoy a high priority escalation for issue resolution.

OnCall 24x7 Tech Support contract purchases are non-refundable.

Highlights

  • Provides reliable support to resolve all your technical issues
  • Features phone support service that helps you handle any mishaps
  • Electronic and Physical service sub type for better reliability and ensure maximum productivity
  • 24 x 7 Phone Support service availability to better accommodate your requirements and scheduling
  • Next Business Day - Replacement service response time for timely completion with increased dependability
  • 1 Year service duration to ensure maximum productivity and deliver timely results

Specifications

Product TypeService
Manufacturer Part NumberPMB0311-10000S
Product SupportedNetgear Category 1
Provided SupportPhone Support, Remote Diagnosis, E-mail Notification, Replacement, Email Support
Service Description24x7xNext Business Day
Service Duration1 Year
Service NameProSUPPORT OnCall 24x7 Tech Support
ManufacturerNetgear, Inc
Brand NameNetgear
Service Main TypeTechnical
Service Sub TypeElectronic and Physical
Service Response TimeNext Business Day - Replacement

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Send a bill of materials or part numbers — we confirm stock, TAA country of origin and a below-market total. No payment up front.

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