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ExaGrid Systems

ExaGrid Standard Customer Support and Maintenance - Extended Service - 5 Year - Service

Service Depot - Exchange

SKU
EX168-G-SEC-5YRMS-S
Category
Services

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Genuine ExaGrid Systems through authorized distribution — TAA country-of-origin verified and NDAA §889 screened before checkout.

SKU
EX168-G-SEC-5YRMS-S
Category
Services

Overview

ExaGrid Worldwide Support

ExaGrid supports thousands of organizations worldwide in over 80 countries. ExaGrid Customer Support is unique as all of our support engineers are ExaGrid employees, and we have support engineers located in each region (Americas, EMEA, Asia Pacific, Latin America) that speak many local languages.

ExaGrid appliances are certified in hundreds of countries. ExaGrid has distributed spares depots worldwide to allow for quick replacement of failed system components such as disk drives, power supplies, and more. ExaGrid systems include RAID 6 with a spare drive and dual power supplies in each appliance so that if a component fails, the system continues to operate. All replacement components are hot swappable while the system is live in production.

Highlights

  • Protects your investment and adds value with increased reliability
  • Features replacement service for dependable efficiency with peace of mind
  • Service depot offers fast, reliable and cost-effective response
  • Next Business Day - Replacement service response time for better accommodation with maximum reliability
  • 5 Year service duration to ensure maximum efficiency and precise results

Specifications

Product TypeService
Manufacturer Part NumberEX168-G-SEC-5YRMS-S
Product SupportedExaGrid EX168-G-SEC
Provided SupportReplacement, Phone Support, Email Consulting, Remote Monitoring, Installation, New Releases Update
Service Duration5 Year
Service NameStandard Customer Support and Maintenance - Extended Service
Service LocationService Depot
ManufacturerExaGrid Systems, Inc
Brand NameExaGrid
Service Main TypeExchange
Service Response TimeNext Business Day - Replacement

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