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Arcserve

Arcserve Gold Maintenance - Extended Service (Renewal) - 3 Year - Service

On-site - Maintenance - Parts & Labor

SKU
SAPR9240MRNBDRG36G
Category
Services

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Genuine Arcserve through authorized distribution — TAA country-of-origin verified and NDAA §889 screened before checkout.

SKU
SAPR9240MRNBDRG36G
Category
Services

Overview

Support requests can be submitted to Arcserve at any time, twenty-four (24) hours per day, seven (7) days per week, any day of the year, including weekends and public holidays. Arcserve will apply reasonable effort to meet the service- level objectives stated in the Service Level Objectives above.

The standard process of submitting the support request applies to all incidents, including Severity 1 incidents outside of normal business hours for the customer location. Note that outside of normal business hours, the support for Severity 1 incidents will be provided in English.

Highlights

  • Gives you complete peace of mind and confidence in your results
  • Parts Replacement service included to resolve your problems
  • On-site support provides fast and easy approach to solve the issues
  • Parts and labor service characteristics help minimize inventory costs with maximum dependability
  • Next Business Day - Parts and Labor service response time for timely completion with increased dependability
  • 3 Year service duration to ensure maximum productivity and deliver timely results

Specifications

Product TypeService
Manufacturer Part NumberSAPR9240MRNBDRG36G
Product Supported
  • Arcserve 9000 Series 9240DR
  • Arcserve Appliance 9240DR
Provided SupportParts Replacement, Repair, New Releases Update
Service Duration3 Year
Service NameGold Maintenance - Extended Service (Renewal)
Service LocationOn-site
ManufacturerArcserve
Brand NameArcserve
Service Main TypeMaintenance
Service CharacteristicParts & Labor
Service Response TimeNext Business Day - Parts and Labor

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Send a bill of materials or part numbers — we confirm stock, TAA country of origin and a below-market total. No payment up front.

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