Arcserve Platinum Maintenance - Extended Service - 1 Year - Service
On-site - Maintenance - Parts & Labor
- SKU
- SAPR9144MANBDRP12G
- Category
- Services
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Confirmed with stock and TAA status before any payment.
Genuine Arcserve through authorized distribution — TAA country-of-origin verified and NDAA §889 screened before checkout.
- SKU
- SAPR9144MANBDRP12G
- Category
- Services
Overview
Support requests can be submitted to Arcserve at any time, twenty-four (24) hours per day, seven (7) days per week, any day of the year, including weekends and public holidays. Arcserve will apply reasonable effort to meet the service- level objectives stated in the Service Level Objectives above.
The standard process of submitting the support request applies to all incidents, including Severity 1 incidents outside of normal business hours for the customer location. Note that outside of normal business hours, the support for Severity 1 incidents will be provided in English.
After the remote diagnostics is complete and it is determined that an onsite visit is required, the technician visit to replace the identified part is planned according to customer availability.
Highlights
- Provides reliable support to resolve all your technical issues
- Features parts replacement service that helps you handle any mishaps
- On-site support helps youlimit any downtime to the absolute minimum
- Parts and labor service characteristics help minimize inventory costs with maximum dependability
- 4 Hour - Parts and Labor service response time for timely completion with increased dependability
- 1 Year service duration to ensure maximum efficiency and precise results
Specifications
| Product Type | Service |
|---|---|
| Manufacturer Part Number | SAPR9144MANBDRP12G |
| Product Supported |
|
| Provided Support | Parts Replacement, Repair, Phone Support, New Releases Update |
| Service Duration | 1 Year |
| Service Name | Platinum Maintenance - Extended Service |
| Service Location | On-site |
| Manufacturer | Arcserve |
| Brand Name | Arcserve |
| Service Main Type | Maintenance |
| Service Characteristic | Parts & Labor |
| Service Response Time | 4 Hour - Parts and Labor |
More Services from Arcserve
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