Arcserve Platinum Maintenance - Renewal - 1 Year - Service
Maintenance
- SKU
- SAPR9096MRNBDRP12G
- Category
- Services
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Confirmed with stock and TAA status before any payment.
Genuine Arcserve through authorized distribution — TAA country-of-origin verified and NDAA §889 screened before checkout.
- SKU
- SAPR9096MRNBDRP12G
- Category
- Services
Overview
Support requests can be submitted to Arcserve at any time, twenty-four (24) hours per day, seven (7) days per week, any day of the year, including weekends and public holidays. Arcserve will apply reasonable effort to meet the service- level objectives stated in the Service Level Objectives above.
The standard process of submitting the support request applies to all incidents, including Severity 1 incidents outside of normal business hours for the customer location. Note that outside of normal business hours, the support for Severity 1 incidents will be provided in English.
After the remote diagnostics is complete and it is determined that an onsite visit is required, the technician visit to replace the identified part is planned according to customer availability.
Highlights
- Gives you complete peace of mind and confidence in your results
- 1 Year service duration to ensure maximum dependability and accurate results
Specifications
| Product Type | Service |
|---|---|
| Manufacturer Part Number | SAPR9096MRNBDRP12G |
| Product Supported | Arcserve Appliance 9096dr |
| Service Duration | 1 Year |
| Service Name | Platinum Maintenance - Renewal |
| Manufacturer | Arcserve |
| Brand Name | Arcserve |
| Service Main Type | Maintenance |
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